What Most Influences Employee Satisfaction? By Jeff Blackman
Although my clients have annual revenues from less than $1 million to billions... there are certain key "employee satisfiers" that are common and crucial to any size company. I urge my clients to provide their team with "RESULTS."
R REWARD. This is accomplished with compensation, recognition, awards and the acknowledgment of a job well done.
E ENVIRONMENT. Give employees the best possible working environment. (Little things matter. On one client's "internal audit," their people continually complained about the need for a working ice machine. When this request was ignored, it was interpreted to mean, that management simply didn't care.)
Some companies are now offering their employees on-site doctors or nurses, concierges to conduct employees' personal errands, summer camps for workers' kids and believe it or not, nap tents for quick workday zzzzzs!
S SUPPORT. Offer support to all employees. Support from fellow employees. Support from leaders. Provide mentors. Create a sense of community. Establish a culture of inclusion. People like to "belong."
U UNDERSTANDING. Listen. Pay attention to one's concerns and challenges. Empathize. Ask questions. Seek others' knowledge and expertise. Ask their opinion. Value it. Let trust and honesty reign supreme.
L LONGEVITY. Offer opportunity. Advancement. A career track.
T TRADE OFF. Let people be valuable and productive contributors...in the office and at home! Promote balance. Victories shouldn't include forgotten families.
S SATISFACTION. Encourage achievement. Endorse risk-taking. Foster feelings of accomplishment. Help others realize their hopes, dreams and goals. Let people do, what they love to do.
